Privacy policy

Privacy Policy

Effective Date: 27 June 2025
Store Name: SOBO Beauty

1. Introduction

At SOBO Beauty, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store.

2. Information We Collect

When you visit SOBO Beauty, we may collect the following types of information:

• Personal Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Device Information: IP address, web browser, time zone, and cookies installed on your device.
• Order Information: Purchase history, payment details, and shipping information.
• Browsing Information: Pages viewed, products added to cart, time spent on pages, and referral sources.

3. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders
• Manage shipping and payment transactions
• Communicate with you regarding your orders, account, and promotional offers
• Screen for potential fraud and security issues
• Improve and personalize your shopping experience
• Provide customer support

4. Sharing Your Information

We may share your personal information with trusted third-party service providers, including:

• Shopify: To power our online store
• Payment Processors: To securely process payments
• Shipping Partners: To deliver your orders

We may also share information to comply with legal obligations or to protect our legal rights.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and cart details
• Improve your browsing experience
• Analyze website traffic and user interactions

You can manage your cookie preferences in your browser settings, but some features of the website may not function properly if cookies are disabled.

6. Your Rights

You may have the right to:

• Access, update, or delete your personal information
• Object to certain processing activities, including direct marketing
• Request a copy of your stored personal data

For any such requests, please contact us at hi@sobobeauty.com.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and for record-keeping purposes, unless a longer retention period is required by law.

8. Security

We take reasonable measures to protect your personal information against loss, misuse, unauthorized access, and disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the revised effective date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

Email: hi@sobobeauty.com | Phone: +91 95996 03306